Terms of Service

Last Updated: October 27, 2026

1. Overview

Welcome to Odom Toolworks. By accessing our website at www.odomtoolworks.com or purchasing products from our store, you agree to the following Terms of Service.

Throughout these terms, "we," "us," and "our" refer to Odom Toolworks. "You" and "your" refer to visitors, customers, and users of our website.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products.

Please review these terms carefully before using our website or placing an order.

2. Products and Services

Odom Toolworks specializes in 3D-printed products designed for garage organization, workshop storage, tool management, and other practical applications.

We make every effort to accurately describe our products, including their dimensions, materials, intended uses, and compatibility.

However, please understand that:

• Product colors may vary slightly due to lighting, photography, and screen settings.

• Minor surface variations and visible layer lines are normal characteristics of 3D printing.

• Product dimensions may vary slightly due to manufacturing tolerances.

• Designs, specifications, and product availability may change without notice.

We reserve the right to discontinue or modify products at any time.

3. Orders and Acceptance

By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

All orders are subject to acceptance and product availability.

We reserve the right to cancel or refuse an order for legitimate reasons, including suspected fraud, pricing errors, product unavailability, or inaccurate customer information.

If an order is canceled after payment has been collected, a refund will be issued to the original payment method.

An order confirmation does not necessarily indicate that an order has been accepted for fulfillment.

4. Pricing and Payment

All prices are displayed in United States dollars unless otherwise indicated.

Prices are subject to change without notice. However, price changes will not affect orders that have already been accepted.

Applicable sales taxes and shipping charges will be calculated and displayed during checkout.

Payments are processed through the secure payment providers available on our Shopify store.

We do not directly store complete credit card information.

5. Production and Order Fulfillment

Many Odom Toolworks products are manufactured using 3D-printing technology and may be produced after an order is placed.

Production and processing times may vary depending on:

• Product size and complexity

• Current order volume

• Material availability

• Equipment maintenance or unexpected production delays

Estimated production and shipping times are provided for convenience and are not guarantees.

If a significant delay occurs, we will make reasonable efforts to notify the customer and provide available options.

6. Shipping and Delivery

Orders are shipped to the address provided during checkout.

Customers are responsible for ensuring their shipping information is accurate.

Delivery estimates are not guaranteed, and shipping times may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

If an order arrives damaged, is missing, or experiences a delivery problem, please contact us so we can help investigate and determine an appropriate resolution.

Additional information is available in our Shipping Policy.

7. Returns, Refunds, and Cancellations

We offer a 30-day return policy for eligible unused products, subject to the conditions outlined in our Return & Refund Policy.

Custom or personalized products are generally not eligible for change-of-mind returns.

Customers are responsible for return shipping costs unless the return results from a defective product or an error on our part.

Orders may be canceled before production or fulfillment begins. Once production has started, cancellation may no longer be possible.

Please review our complete Return & Refund Policy for additional information.

8. Product Use and Safety

Odom Toolworks products must be used only for their intended purposes and installed according to any applicable product instructions.

Customers are responsible for verifying that a product is suitable for their intended application.

When installing or using our products:

• Use appropriate mounting hardware for the installation surface.

• Ensure wall-mounted products are securely fastened.

• Do not exceed any stated weight or load limits.